Terms & Conditions
We build Trainora so you can run a scalable coaching business with confidence. These terms outline the commitments we make to you—and what we expect in return to keep every coach and client safe.
Each section below explains the guardrails we follow to protect coaches, clients, and the Trainora brand. We encourage you to share these expectations with your team.
Questions?
We’re here to help you stay compliant and confident.
By accessing and using Trainora, you agree to comply with these Terms & Conditions and all applicable laws. If you do not agree with any part of the terms, you may not access the service.
We grant coaches and clients a limited, non-transferable license to use the Trainora platform for its intended purpose. You may not resell, reverse engineer, or misuse any part of the service.
You’re responsible for maintaining the confidentiality of your account credentials, client data, and any content you publish. Notify us immediately of any unauthorized use of your account.
We collect and process data in accordance with our Privacy Policy. You must obtain consent from your clients before sharing their personal data in the platform.
Trainora operates on subscription plans. Fees are billed in advance and automatically renew unless canceled. You are responsible for all charges incurred under your account.
Trainora provides the technology infrastructure. Coaches operate as independent professionals and are fully responsible for the services they deliver to their clients.
Fitness coaching involves physical activity and inherent risk. Coaches and clients should follow professional guidelines and consult medical advice when needed. Trainora is not liable for injuries.
We may suspend or close accounts that breach these Terms, abuse the platform, or compromise client safety. You may request account deletion at any time.
Trainora and its affiliates are not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for the service in the preceding 12 months.
We may update these Terms to reflect product, legal, or regulatory changes. We’ll notify you of material updates at least 30 days before they take effect.