The foundation of a trustworthy coaching platform

We build Trainora so you can run a scalable coaching business with confidence. These terms outline the commitments we make to you—and what we expect in return.

Last updated November 27, 2025

Dubai, UAE jurisdiction

Quick summary

• Keep client data safe and only share it with permission.
• Use Trainora to operate your coaching business—don't resell or white-label our tech.
• You own your programs; we power the infrastructure.
• Let us know if you see a security issue so we can act fast.

The details

Each section below explains the guardrails we follow to protect coaches, clients, and the Trainora brand.

Questions?

We're here to help you stay compliant and confident.

info@trainora.app • +971 54 385 5744

Acceptance of Terms

By accessing and using Trainora, you agree to comply with these Terms & Conditions and all applicable laws.

Use License

We grant coaches and clients a limited, non-transferable license to use the Trainora platform for its intended purpose.

Don't copy or redistribute platform materials without consent
Don't use Trainora for unlawful or unsafe activity
Don't attempt to access or disrupt secure areas of the platform

User Accounts

You're responsible for maintaining the confidentiality of your account credentials, client data, and any content you publish.

Privacy & Data

We collect and process data in accordance with our Privacy Policy. You must obtain consent from your clients before sharing their personal data.

Subscriptions & Payments

Trainora operates on subscription plans. Fees are billed in advance and automatically renew unless canceled.

Coaching Services

Trainora provides the technology infrastructure. Coaches operate as independent professionals and are fully responsible for their services.

Health & Safety

Fitness coaching involves physical activity and inherent risk. Trainora is not liable for injuries.

Termination

We may suspend or close accounts that breach these Terms. You may request account deletion at any time.

Limitation of Liability

Trainora is not liable for indirect or consequential damages. Total liability is limited to amounts paid in the preceding 12 months.

Updates to Terms

We may update these Terms. We'll notify you of material updates at least 30 days before they take effect.

Need a custom agreement?

Enterprise & partner terms

Working with a larger coaching organization or regulated business? We can tailor data processing agreements, white-label terms, and service-level guarantees.